Gnome allows for seamless redemption of Groupons via Bluetooth and
helps merchants run their business more effectively and develop deeper,
longer-lasting relationships with their customers
today announced Gnome, a new tablet-based platform that will provide
sophisticated tools to local merchants to run their businesses more
effectively and understand their customers better. The tablet will let
merchants instantly recognize their Groupon customers as they enter
their business, seamlessly redeem Groupons and save time and money with
a simple point of-sale system and credit card payment processing
service. Gnome will soon integrate with popular accounting software
programs such as QuickBooks and Xero and offer a suite of customer
relationship management tools, including the ability to customize
marketing campaigns based on purchase history, share customer feedback
via social media and respond to customer inquiries or comments.
Groupon's Gnome (www.groupon.com/gnome) is a tablet-based platform that will fundamentally change the way consumers redeem Groupons and how merchants run their business and interact with their customers (Photo: Business Wire)
"Gnome is an amazing piece of technology that plugs our merchants into
the Web and helps them form relationships with every customer that walks
in their front door," said Eric Lefkofsky, CEO. "When it's complete,
Gnome will serve as an operating system for merchants to run their
entire operation and enable them to create real-time promotions that
bring customers into their business when they need them the most."
"Gnome is an important step towards our long-term mission of creating a
world where merchants are constantly connected to the Groupon local
commerce platform," Lefkofsky added.
Gnome is already in market, and will roll out to tens of thousands of
merchants in the coming months.
Highlights of Gnome will include:
Bluetooth Groupon Redemption - Automatically redeem Groupons
using Bluetooth technology or search for customers by name, Groupon
barcode or voucher number. Customers no longer have to present a
printed voucher or even show their mobile device.
All-in-one Cash Register - Everything local businesses
need to operate more efficiently and deliver outstanding customer
service—log cash transactions, accept credit and debit card payments,
print or email receipts, calculate multiple tax rates, manage menu
items, view transaction history and issue refunds.
Customer Relationship Management - Customize marketing
campaigns using customer purchase history and preferences. Gnome also
lets merchants share customer feedback via Facebook and Twitter and
enables one-click email response to solve customer service issues as
Accounting Software Integration - Gnome integrates with popular
accounting software programs Quickbooks and Xero, providing merchants
with a convenient and hassle-free way to upload their sales data for
bookkeeping and taxes.
Simple, Customizable Point of Sale - Gnome comes with
preloaded menus and inventory lists for the most popular types of
local businesses, enabling merchants to start running their systems
within minutes; merchants can also add, scroll and search thousands of
Additionally, Gnome will come with 24/7 live support and a payments
service with competitive rates on credit card processing fees--backed by
a low-price guarantee to save merchants money.
Groupon will continue to evolve and expand Gnome's capabilities to
enable merchants to connect even further with its vast mobile and online
user base and suite of merchant solutions.
For more information about Gnome, please visit www.groupon.com/gnome.
"Groupon" is a registered trademarks of Groupon, Inc. "Groupon" is a
registered trademarks of Groupon, Inc. All other names used may be
trademarks of their respective holders.
Groupon (NASDAQ: GRPN) is a global leader of local commerce and the
place you start when you want to buy just about anything, anytime,
anywhere. By leveraging the company's global relationships and scale,
Groupon offers consumers a vast marketplace of unbeatable deals all over
the world. Shoppers discover the best a city has to offer on the web or
on mobile with Groupon Local, enjoy vacations with Groupon Getaways, and
find a curated selection of electronics, fashion, home furnishings and
more with Groupon Goods.
Groupon is redefining how traditional small businesses attract, retain
and interact with customers by providing merchants with a suite of
products and services, including customizable deal campaigns, credit
card payment processing capabilities, and point-of-sale solutions that
help businesses grow and operate more effectively. To search for great
deals or subscribe to Groupon emails, visit groupon.com.
To download Groupon's five-star mobile apps, visit groupon.com/mobile.
To learn more about the company's merchant solutions and how to work
with Groupon, visit grouponworks.com.
Photos/Multimedia Gallery Available: http://www.businesswire.com/multimedia/home/20140519005473/en/
Nick Halliwell, 312-999-3806
News Provided by Acquire Media